Courtyard by Marriott Cleveland Willoughby

Very clean... nice hotel. I wasn't a lover of the elevator. You felt like it was going to break down. Lots of noise and bumps. My view was the garbage cans out back. However, the bed was super comfortable, and the layout of the room was great. Many choices for restaurants close! I only wish Marriott's would include breakfast. It would make it easier for business travelers.

Had a very good experience staying here. The parking lot is a decent size & is free. However, someone needs to be on duty for snow removal so guests don't get stuck... That is super stressful, especially when no one is around or no one cares to help. Otherwise, the area is safe and is right by the freeway, but has pharmacies & good food choices in walking distance. The room was nice, well-maintained & quiet. Unfortunately I forgot my computer monitor in there & a guest after me stole it but that's the fault of me & that guest. While the entire staff is kind, a few stand out, however Im low on memory & can only retrieve one name right now. I'll update this review once I remember the others, but in the meantime Ms Sharon tends the bar & is amazing. She is polite, professional + excellent at great drinks & great conversation, but also serves food. I will stay here again on my next business trip

Stayed here on a business trip. The rooms are somewhat modernized, but the hallways need some sprucing up, maybe new carpeting. The bed was very comfortable and the pillows were incredibly soft. I think i fell asleep in a matter of minutes, I was so comfortable. The staff was super-friendly. The location was perfect during my stay. Everywhere I needed to go to or wanted to go to was very close by. I will definitely be coming back here on my next trip out.

I very much enjoy staying at a Marriott property. I've always found the rooms to be clean and the staff to be wonderful. For this property the only frustration (and what makes this not a a 5 star review) was that the Internet did not work. Their router was fine but the connection was unbelievably slow. But, shout out to their bistro service and especially Sharon who is amazing!

Very nice, loved the courtyard, will have to get a balcony room next time because I didn't know those were a thing. Housekeeping especially gets 10's across the board for answering my questions so kindly and a super clean room. Would've been nice for the Bistro to be open on Sunday, but other than that, a nice stay.

I was upgraded to a king suite - the room was fabulous. The layout was excellent and it was like an apartment. The bed was super comfortable and the balcony was so nice in the summer. The double sinks and gigantic bathroom was great. It didn't come with a breakfast, that would have made it perfect. I would go back again anytime.

Slept like a baby!! The bed was so comfortable it was like lying on a cloud. I really liked the room set up. Parking I wasn’t too happy about. When we got checked in we got a goodie bag and it had a card in it for $10 for the Bistro or for the lobby snacks. Breakfast is not free and it’s kinda of pricey! Perfect location, next to the highway and all the good restaurants!

The price was very reasonable and the staff was great, maria( bartender) at the bar was awesome. Good conversation. If ever i'm in town here, I will definitely get this hotel again.Thank you for your good service.